Top IT Operations & Observability Companies by Revenue 2025

Houston enterprise ITSM and AIOps platform at ~$800M ARR from BMC Software split (Oct 2024); KKR-owned serving 92% Forbes Global 100 with AI incident correlation and ITOM competing with ServiceNow for enterprise IT service management.

Cloud RMM platform with $1.9B valuation serving 20K+ MSP and enterprise customers; modern UI and fast performance driving rapid growth with backup, ticketing, and MDM expansion.

2024: Revenue $200M (up from $105.3M); 100,000+ organizations (5,000 customers); customers include Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

$1B revenue 2023; 40,000 customers; $4.35B total funding; owned by Clearlake Capital 2017; acquired Cherwell 2021; IT security, ITSM, ITAM, UEM solutions; unified IT & security operations leader

Cloud-native endpoint patching platform automating OS and third-party software updates across Windows/macOS/Linux; no on-prem infrastructure required for distributed workforce management.

Data observability platform with $1.6B valuation; ML-powered anomaly detection across data pipelines with lineage tracking to identify root cause of data quality incidents.

NYSE-listed (DT) enterprise observability platform with automatic full-stack discovery and Davis AI root cause; $1.57B revenue competing with Datadog and New Relic for cloud-native application performance monitoring.

CNCF-graduated open-source monitoring toolkit standard for Kubernetes and cloud-native infrastructure; PromQL, pull-based scraping, and Alertmanager with managed offerings from Grafana Labs and cloud providers.

Enterprise IT management suite from Zoho; 60+ products covering ITSM, endpoint, SIEM, and network monitoring at lower cost than ServiceNow, CrowdStrike, and Splunk.

Tel Aviv all-in-one MSP RMM platform with per-technician pricing serving 12,000+ providers; $77M General Atlantic-backed competing with NinjaRMM and ConnectWise for managed IT service provider tooling.

NYSE-listed (ESTC) Elasticsearch creator at $1.42B revenue with search, observability, and SIEM; 21,000+ customers competing with Splunk and Datadog while powering AI RAG vector search infrastructure.

Raised $50M Series D April 2023 bringing total to $147M; 160% net revenue retention

Open-source observability leader with $6B valuation; Grafana dashboards plus Loki/Tempo/Mimir stack serving millions of installations as Datadog alternative with community-driven adoption.

$1.174B funding; $9B valuation 2020; $700M revenue 2024; 2,500 customers; 2,100 employees; Forbes Cloud 100 #17 2025; 10 consecutive years; endpoint security leader

Raised $115M Series E at $1B+ valuation acquired Aporia launched AI agent Olly

NYC cloud-native observability platform at $1.6B valuation by Uber M3 founders; $340M+ General Atlantic/Greylock-backed Gartner Leader 2024 controlling observability costs for microservices competing with Datadog and Grafana.

Freshworks (FRSH) ITSM platform with ITIL-compliant incident management, CMDB, and AI-powered service desk; modern UX alternative to ServiceNow for mid-market IT teams competing with Jira Service Management.

Cloud observability platform on OpenSearch/Prometheus/Jaeger open-source stack; AI anomaly detection for logs and metrics as Datadog alternative with open-standard no-lock-in positioning.

Open-source APM with unified metrics, traces, and logs on OpenTelemetry and ClickHouse; YC-backed $6.5M with 19,000+ GitHub stars competing with Datadog and Grafana for self-hosted observability.

Developer observability platform combining log management, uptime monitoring, and incident management; modern Datadog alternative for startup engineering teams competing with New Relic.