Company Overview
Freshservice is a cloud-based IT service management platform providing incident management, asset management, change management, and IT operations capabilities for IT support teams. The company serves IT departments and managed service providers requiring modern, user-friendly ITSM solutions aligned with ITIL best practices. Freshservice delivers an intuitive service desk with automation, self-service portals, SLA management, and integration capabilities that streamline IT operations and improve employee experience.
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Key Differentiators
Emerging Innovator
Freshservice is an emerging player bringing innovative solutions to the IT Operations & Observability market.
Growth Stage
Freshservice has achieved $204.7M in revenue, demonstrating strong product-market fit.
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