Company Overview

Vitally is a customer success platform designed for B2B SaaS companies to manage customer health, automate workflows, and drive product adoption and expansion. The company serves customer success teams, account managers, and executives who need visibility into customer engagement, automated playbooks, and analytics to reduce churn and grow accounts. Vitally combines customer data from multiple sources, provides real-time health scoring, enables collaboration across teams, and delivers insights that help CS teams proactively manage their customer base.

Revenue
$8.3M
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Key Differentiators

Strong Challenger

Vitally is an established challenger with significant market presence and competitive offerings in Customer Engagement & Success.

Top 10 Ranked

Ranked #8 in the Customer Engagement & Success category, among the industry's best.

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