Company Overview

Totango is a customer success platform that helps B2B companies monitor customer health, reduce churn, and drive expansion through proactive engagement and data-driven insights. The company serves SaaS companies, technology vendors, and subscription businesses seeking to maximize customer lifetime value and retention. Totango creates value through its composable customer success architecture, health scoring, automated playbooks, customer segmentation, integration with CRM and product analytics, and actionable insights that enable customer success teams to scale their impact.

Revenue
$148M
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Key Differentiators

Strong Challenger

Totango is an established challenger with significant market presence and competitive offerings in Customer Engagement & Success.

Growth Stage

Totango has achieved $148M in revenue, demonstrating strong product-market fit.

Top 10 Ranked

Ranked #6 in the Customer Engagement & Success category, among the industry's best.

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