Company Overview
HubSpot Service Hub is a customer service and support platform that helps teams manage tickets, build knowledge bases, gather feedback, and deliver exceptional customer experiences at scale. The company serves customer success and support teams who need to efficiently resolve customer issues while tracking satisfaction and identifying opportunities for improvement. Service Hub provides ticketing, live chat, knowledge base creation, customer feedback surveys, and reporting tools that enable service teams to support customers effectively while gathering insights that drive product improvements and customer retention.
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Key Differentiators
Strong Challenger
HubSpot Service Hub is an established challenger with significant market presence and competitive offerings in Customer Engagement & Success.
Enterprise Scale
With $2630M in revenue, HubSpot Service Hub operates at enterprise scale with proven market validation.
Top 10 Ranked
Ranked #10 in the Customer Engagement & Success category, among the industry's best.
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AI Visibility Rankings
How HubSpot Service Hub performs in AI search results
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