Company Overview

MosaicVoice is an Oakland-based AI-driven call center automation and compliance solutions company founded in 2020 by Chishun Kwong and Julian McCarty that makes it easy for call centers to automate their Quality Assurance function, achieving $440K revenue September 2025 with 4-person team while raising $500K from Unpopular Ventures, Ulu Ventures, and Y Combinator. The software listens to customer conversations in real-time and identifies and alerts agents and managers to any compliance violations as they happen, announced partnerships with Ontrak Health for AI-powered voice technology in healthcare August 2024 providing comprehensive quality assurance automation for call centers.

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MosaicVoice is an emerging player bringing innovative solutions to the Infrastructure market.

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