American International Group

American International Group, Inc. (AIG) stands as one of the world's most significant insurance organizations, with a storied history dating back to 1919 when Cornelius Vander Starr, a 27-year-old American businessman, established American Asiatic Underwriters in a modest two-room office in Shanghai, China. Headquartered in New York City, AIG has evolved into a global insurance powerhouse with operations spanning more than 80 countries and jurisdictions, serving 87% of the Fortune Global 500 and 83% of the Forbes 2000 companies. The company's transformation from its humble beginnings to its current status as the largest underwriter of commercial and industrial insurance in the United States reflects both entrepreneurial vision and operational resilience.

Following the successful deconsolidation of its life and retirement business, Corebridge Financial, in 2024, AIG has reorganized itself into three distinct operating segments focused on its core insurance competencies: North America Commercial, International Commercial, and Global Personal Insurance. This strategic restructuring positions AIG as a premier global property and casualty insurer, allowing the company to concentrate its resources and expertise on delivering comprehensive insurance solutions to commercial, institutional, and individual customers worldwide. The company's product portfolio encompasses property insurance, casualty coverage, aerospace insurance, commercial auto, workers' compensation, travel insurance, and specialized coverage for high-net-worth individuals including yacht, fine art, and umbrella insurance.

Under the leadership of Chairman and CEO Peter Zaffino, who assumed the CEO role in March 2021 and became Chairman in January 2022, AIG has demonstrated remarkable operational excellence and strategic execution. In 2024, the company achieved adjusted pre-tax income of $5.0 billion and returned an impressive $8.1 billion of capital to shareholders, including $6.6 billion in share repurchases, $1.0 billion in dividends, and $500 million in preferred stock redemption. This capital return reduced shares outstanding by 12% and enabled an 11% increase in the quarterly dividend per share. The company's General Insurance business achieved a strong combined ratio of 88.4% in 2023, demonstrating underwriting discipline and operational efficiency.

AIG's commitment to innovation and modernization is evidenced by its substantial investment in technology and artificial intelligence. The company has invested approximately $300 million in data, digital workflow, AI, and talent over the last two years, with early generative AI pilots showing data collection and accuracy rates improved from near 75% to upwards of 90% while significantly reducing processing time. Through its AIG Next program, the company achieved $450 million in run-rate savings, with further benefits expected in 2025. Additionally, AIG successfully launched reinsurance Syndicate 2478 at Lloyd's through a strategic relationship with Blackstone, beginning underwriting on January 1, 2025. The appointment of John Neal, former CEO of Lloyd's of London, as President effective December 1, 2025, further strengthens AIG's position as a leading global insurance organization committed to protecting what matters most to businesses and individuals worldwide.